West Branch, MI 48661 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Art K.

Good job on the new motor, thanks for the extra wiring and a nice paint job on the engine - it matched the exterior well.
Stephanie W.

Excellent service, much better than taking a vehicle in to the dealer! These guys know their stuff, and are friendly and very reasonable charges.

Suzanne B.

I have gone to Snider's for several years now. They are knowledgeable, courteous and fair priced. Being able to fully trust them doing my automobile repairs is truly a blessing! Thank you for a job that's always over the top!
Bella E.

I live in Marquette Mi and was quoted almost $600 for a radiator and serpentine belt. I called Snider's because I was coming to town for vacation. I was able to get in the next day, save over $200 dollars and have peace of mind to be able to make the trip back up home. Thank you so much.

Chris M.

I was an out-of-towner who walked in with fuel leak. They took a look, got parts quickly, and had me back on the road the same afternoon. Good service.
Heather H.

Great service, great customer service.

CODE OF ETHICS